1 Introduction
Mosbet (mosbet.click) takes your privacy seriously. This Privacy Policy explains in detail what information we collect, why we collect it, and how it is kept secure.
By using the Mosbet platform, creating an account, or accessing any of our services, you agree to this Privacy Policy. We understand that users in Bangladesh care deeply about their personal data, and we respect that.
In Brief: We only collect the information necessary to provide you with a better service. Your data is never sold — not ever.
2 What Data We Collect
Mosbet collects information across several categories. The details are outlined below:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the time of account creation |
| Financial Information | BKash/Nagad number, bank account details | During payment transactions |
| Device Information | IP address, browser type, operating system | Automatically on every session |
| Usage Data | Betting history, game activity, login times | During platform use |
| Location Information | Approximate Location (IP-based) | Every session |
We never collect additional information without your consent. Only the required fields are mandatory — everything else is optional.
3 How We Collect Your Data
Mosbet collects information through the following methods:
- Directly from you: During registration, document verification, support contact, and settings updates.
- Automatically: Device and browser information collected via cookies, log files, and web beacons.
- From Third Parties: Verified information from payment providers and identity verification services.
- From public sources: Verification of information required to prevent fraud or money laundering.
4 How Your Data Is Used
Mosbet uses your information for the following purposes:
Account Management
To create, manage, and secure your account.
Service Delivery
To provide betting, gaming, payment processing, and support services.
Security & Fraud Prevention
To detect suspicious activity and keep the platform secure.
Personalized Experience
To understand your preferences and usage patterns and deliver a personalized experience.
Legal Obligations
To meet AML, KYC, and other legal requirements.
Contact
To send important updates, bonus offers, and promotional content (with your consent).
5 Data Sharing Policy
Mosbet does not sell your data or share it unnecessarily. Only limited information may be shared in the following circumstances:
- Payment Providers: Only the necessary information is shared with providers such as bKash and Nagad for transaction processing.
- Game Providers: With providers such as Evolution Gaming and Pragmatic Play for game operation.
- Legal Authorities: In response to a court order or a lawful request from a law enforcement authority.
- Fraud Prevention Services: With specialist agencies for verification of suspicious activity.
Our Commitment: All third parties with whom data is shared are contractually bound to uphold our privacy standards.
6 Cookies & Tracking Technologies
Mosbet uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at end of session |
| Functional Cookies | Remembering language, theme, and preferences | 1 Year |
| Analytics Cookies | Understanding site usage statistics | 2 Years |
| Marketing Cookies | Showing relevant ads | 30 Days |
You can disable cookies through your browser settings. Keep in mind that disabling certain essential cookies may cause some features of the site to stop working.
7 Data Retention & Duration
We only retain your data for as long as it is needed or legally required.
- While account is active: All data is retained.
- After account closure: Data is generally retained for up to 5 years as required by law.
- Financial Records: Retained for up to 7 years in accordance with international AML regulations.
- Marketing Data: Deleted immediately upon unsubscribe.
8 Your Rights
As a Mosbet user, you have the following rights:
- Right to Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: Request the deletion of your data under certain circumstances.
- Right to Restrict Processing: The right to request that we stop using your data for a specific purpose.
- Data Portability: The right to receive your data in a portable format.
- Right to Object: The right to object to marketing communications.
To exercise these rights, email us at support@mosbet.click.
Fast Response: Rights-related requests are typically processed within 30 days.
9 Protection of Minors
Mosbet strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors.
If we have reason to believe a user is a minor, their account will be closed immediately and any collected data will be deleted. If a parent or guardian suspects their child is using Mosbet, please contact us right away.
10 Third-Party Services
Mosbet integrates certain third-party services (such as game providers). These services may have their own privacy policies that are outside Mosbet's control.
We ensure that all third parties contracted with us comply with international data protection standards. However, when you visit a third-party site, their own policies will apply.
11 Policy Changes
Mosbet may update this Privacy Policy at any time. For significant changes, we will:
- We will post a prominent notice on the site.
- We will send updates to your email.
- We will update the "Last Updated" date at the top of the page.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
12 Contact Us
Reach out to us for any privacy-related questions, concerns, or requests:
- Email: privacy@mosbet.click
- General Support: support@mosbet.click
- Live Chat: Chat button at the bottom right of any page on the site
We typically respond within 2–3 business days. For urgent matters, reach out via live chat for immediate assistance.
Effective Date: This Privacy Policy is effective from July 2026.